European Homologation Agency

Official supplier of certificates of conformity to register
a vehicle within the EU

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Privacy Policy

1.What information do you collect?

Euro Coc ltd protects your privacy and keeps the information you submit secure. In order to be able to provide our services, we need to know some basic information about you. When placing an order, it is necessary to provide us with the following information:

  • full name and address (shipping address as well as billing address, if they are not the same).
  • your e-mail address and telephone number (these are used to identify you in the system and to communicate with you, inform you about the status of your order,...).
  • if you are buying as a company, in addition: business name, registration number, and VAT number (for invoicing, accounting, and administrative purposes).
  • details about the vehicle you are ordering a certificate for (VIN, year of first registration and more, depending on the make).
  • in several cases, we might need you to enclose documents that are requested by our suppliers - copy of your ID, copy of the certificate of registration, or other document related to your vehicle.

We recommend our clients to register in case they want to order further Certificates of Conformity in the future. Setting up an account will allow you to order without having to fill in your details every time you would like to order a CoC. Your personal data and other settings can be changed at any time via e-mail or in the “Data change“ section after signing into your account. If you wish to cancel your registration, send us an e-mail to uk@coc-dreal.com Your account and all of your personally identifiable information will be placed in "deactivated" status in the databases. However, deactivation does not mean your personal data has been deleted from our database entirely. We will retain and use it as necessary in order to comply with legal obligations and our internal processes.

We also receive and store the information you give us through email, chat, or telephone communications with our customer service department. If you contact us for support, we will keep an internal record of what support was given. 

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2.How do you use the data you have collected?

We use your information to contact you regarding functionality changes to our products and webpage, new services, and special offers that we think you'll find valuable. If you would rather not receive this information, please see the "Data change" section in your account. We may also use your information to present a co-branded offer with our partners or affiliates via newsletter.

Euro COC ltd uses information and copies of the documents gathered about our client primary for carrying out the orders, but also for the statistics (for example, your IP address or device operating system) and to help diagnose problems with the server. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system. These results are not shared with any third parties and are used solely for optimising our webpage and processes. 

3.Encryption

When placing your order on our webpage, you will be using secure servers and encryption. Your purchases, credit card information, and personal data are encrypted and secured. During the completion of your order, you will be linked from our web pages to customised screens on our secure server. Euro coc ltd cooperates with Verisign, Inc., which provides the encryption of information using an SSL certificate. Secure sockets layer (SSL) technology protects your online transactions, as shown in the picture below. Your information is encrypted during its trip across the Internet to prohibit viewing by a third party, which can be seen in the address bar in your browser (symbol of the green lock and https:// at the beginning of the address).

Privacy Policy

Web servers and Web browsers rely on the Secure Sockets Layer (SSL) protocol to create a uniquely encrypted channel for private communications over the public Internet. Each SSL Certificate consists of a public key and a private key. The public key is used to encrypt information and the private key is used to decipher it.

4.Secure payment

Euro Coc ltd provides its customers with the ability to pay for services carried out in various ways. Payment can be made by cash deposit or transfer to our bank account as well as by credit/debit card or PayPal. We provide you with the safety and comfort you demand when ordering on the Internet.

The payment by credit /debit card takes place directly on the webpage of the bank, which ensures maximum data protection. The data filled in regarding your credit or debit card are handled exclusively by the bank and we have no contact with them whatsoever. Your credit or debit card payment page of our partner banks will ask you to enter your card number, expiration date, and 3-digit CVV/CVC code that is printed on the back of your card. The communication between your browser and the payment page is encrypted as well.

In order to pay using the international electronic payment service PayPal, you need to fill in the form that is created uniquely for your order. A payment that is sent via PayPal secured website is carried out and posted to our account immediately after it is submitted.

5.Third Party Service Providers

We do not disclose your personal information nor do we provide it to any other entity, except for organisations with which co-operation is essential to handle your order. These are mainly the banks (in some cases we need to provide your name) or courier services (delivery address). These companies are prohibited from retaining, sharing, storing, or using your personally identifiable information for any secondary purposes. Other than as described in this Policy, we will not give any information about you to others without your express permission. Euro Coc ltd has security measures in place to protect against the loss, misuse, or alteration of the information under our control.

6.Contests, Surveys, and Partners’ websites

Euro coc ltd may provide you with the opportunity to participate in contests or surveys. If you choose to participate, we may request certain personal information from you. Participation in these contests or surveys is completely voluntary and you, therefore, have a choice as to whether or not to disclose the requested information. We use this information to notify contest winners and award prizes, to monitor site traffic, and to personalise our webpage.

Euro coc ltd contains links to other websites. However, we are not responsible for the privacy practices or the content of such sites.

7.Compliance with Laws and Law Enforcement

Euro Coc ltd cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and the legal process, to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

8.Updating your Information and further questions about the privacy policy

You can change your account information or cancel receiving communications from us at any time. Please use one of the following options to contact us:

  • Send us an e-mail to uk@coc-dreal.com
  • Call us :  +44 208 123 1418

Call If you have any questions about our Policy or our practices, feel free to contact us as well.

9. Changes in Our Practices

We reserve the right to modify this Privacy Policy at any time - any change will be posted here and in any other places we deem appropriate, so that you are aware of what information we collect, use, and under what circumstances, if any, we disclose it.

10. Cookies

Using ‘cookies’ on uk@coc-dreal.com

A cookie is a concise text file sent to the browser by visited web pages. Web pages are, therefore, able to remember information about your visit (preferred language, etc.). This makes your next visit more productive and easier. Cookies are important. Without them, browsing the web would be more difficult.

What are ‘cookies’?

Cookies are short text files sent by web pages to the visitor’s computer or to another device connected to the internet. They save the browser’s information and settings and enable the recognition of a visitor’s browser.

Does Euro Coc ltd use ‘cookies’?

Yes. Euro Coc ltd uses cookie files to improve web page functioning. It provides users with various functions and services. You can limit or ban using these files in your browser settings, but in that case you will not be able to use all the functions of our web pages.

What type of ‘cookies’ does Euro Coc ltd use?

Targeting cookies. These cookie files monitor information related to the use of our web pages, so we can provide our visitors with specifically-targeted information.

How to delete or ban ’cookies’?

Every internet browser has the option to delete or limit cookie files. More information about managing cookies can be found on your browser’s web page.